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Welcome to Merlin Communications



Does your business telephone system enhance your professional image – or detract from it? A well designed phone system is your company’s chance to make a good first impression!


Think about these questions – and then let us help you to take control of your business communications system.

  • When you review your phone company bills, do you understand what you are getting for your money?
  • Are you using your phone system to its best advantage? Are you regularly informed about updates and new software releases?
  • Are there bottlenecks in communication in certain areas of your business?

If you’re a small or medium-sized business trying to make it in this economy, any of these questions can be critical to your success. Losing money on a phone system plan that isn’t right for your office can eat into your profits. Not being aware of important updates can result in unnecessary downtime if something goes wrong. And most of all, a phone system that prevents customers from efficiently connecting with you makes your business look unprofessional and indifferent.ers2500 Home

At Merlin Communications, we’ve been providing business telephone systems for Lancaster, PA-area businesses for years. Our team of experienced technicians, engineers and consultants all come from a long background in the telecom industry. We can help identify areas in which your business can improve its communications infrastructure.

From upgrading legacy technology for improved efficiency to installing a custom-designed VoIP phone system, Lancaster’s best choice for local business telecom sales, service and repair is Merlin Communications. Let us help you evaluate new technology and applications so that your valued customers and staff communicate efficiently – saving money and getting revenue into your business quicker.

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Merlin Communications is a financially stable, established company with a full staff of factory-trained technicians and systems engineers. We are ready to assist with your next project from installing a phone system for a new location, to adding paging to your warehouse or enabling at home workers – any way we can improve the communications flow in your company.

Many national companies SUBCONTRACT Merlin Communications to assist with their customers’ projects in our geographical area. For more information, click here.

Merlin Communications is an established company specializing in the design, sales, installation and maintenance of new Avaya telephone systems and Panasonic telephone systems. Merlin has been designated an SME expert by Avaya and earned Panasonic’s silver dealer status.

Other capabilities include repair and upgrade of legacy systems as well as communications peripherals such as paging systems, structured cabling, headsets and custom on-hold productions.

Merlin Communications is subcontracted by several national communications management companies to service their accounts in the Central Pennsylvania area and beyond.