Business Office Phone System Solutions in Harrisburg, PA

VoIP business office phone systems for Harrisburg businesses are no longer a competitive advantage. They’re what your customers expect. People want to know you’re local and can get all of their questions answered as quickly as possible.

That’s why Merlin Communications wants to help you get the best office phone system for your Harrisburg business.

Not sure if you need a new office telephone system? Here are a few questions you can ask yourself:

  • Where can you turn for expert information and advice about business office telecommunications systems in Harrisburg, PA?
  • Is your business’ office telephone system optimally used?
  • Are you regularly informed about updates and new software releases for your phone system?
  • When you call your Harrisburg PA based phone equipment provider are they responsive to you?

Merlin Communications is your source in Harrisburg and throughout Central PA for business office phone systems, business telecommunications and business connectivity solutions. You’ll get the expert service you need and proper installation the first time when you pick custom solutions or standard options like the many smart Avaya telephone systems Harrisburg companies currently use.

We are your Pennsylvania source for new telecom technology, and as your neighbor, we can help you navigate the costs and applications. Merlin offers you a complete evaluation of your existing Harrisburg office phone system, and we’ll present you with the best options for your growth, even if that means using a solution we don’t provide.

Service Solutions for Central PA Businesses

When it comes to business office phone systems in Harrisburg and the surrounding areas, Merlin Communications has you covered. Our team of technicians can do anything from a simple move, add or change of a phone extension to complex, multi-location installations and custom business office phone solutions.

So whether you’re interested in an Avaya telephone system, want to upgrade just the VoIP phone system in a satellite office, or are interested in a custom phone system, we’re your answer in Harrisburg. We even service legacy systems that have been discontinued or superseded by other products.

Our service area covers all of Harrisburg, and the surrounding areas, including: Hershey, Hummelstown, Marysville, Newport, Millersburg.

As experts with small business office communications we are experienced with Avaya, Panasonic, Nortel and all Avaya, Panasonic and Nortel legacy equipment, including Merlin phone systems, Legend phone systems, Magix and Partner among others.  We also are experts with Inter-Tel legacy systems including Axxess phone systems.

Digital and VoIP Phone Systems for Harrisburg Businesses

Our team of experts encompasses technicians, engineers and consultants, with an average of over 20 years of experience in the field. We are uniquely positioned to provide forward-thinking advice to local businesses looking to improve their business office phone system.

We know the diversity of Harrisburg businesses — phone system solutions that work for one may be wrong for another. That’s why we offer a complete business phone system evaluation for free. After completing our free consultation, you’ll understand your competition and get answers to important questions regarding your business office communications, including:

  • Is a VoIP phone system right for your business?
  • What about “bring your own device” (BYOD) technology?
  • What can we do that makes your phone system compatible with smartphones and tablet computers?
  • Are there any functions or features customers expect but you’re not offering?
  • Can your phone system support the growing business use of freelancers and remote workers?

With a wealth of industry experience, we can help you determine the answers to these questions and more.

CLICK HERE for a free phone consultation

Local and Sophisticated Phone Service

Merlin Communications is your established Harrisburg area based telecommunications equipment provider.  Our experienced staff includes factory-trained technicians and systems engineers.

We are ready to assist with your next Harrisburg area telecommunications project.  Whether it’s installing a phone system for a new location, to adding paging to your warehouse or connecting your mobile or home workers, we can improve the flow of communications for your company.


Many national companies SUBCONTRACT Merlin Communications to 
assist with their customers’ projects in our geographical area. For more 
information, click here.



All Avaya Systems:

Call Manager, S8300 etc., Definity, Legend, Magix, Classic Merlin, Spirit, Partner, Intuity platforms and IP Office.

Nortel Systems:

Service on existing systems and Upgrades Available

All Panasonic systems:

NCP 500-NCP 1000

All TDE and TDA Systems



Infrastructure including professionally installed cabling

Staff User Training

Administrative Software training

Warranties on all work and equipment


Use the links above to learn more about the VoIP and business office phone systems we offer in Harrisburg and throughout Pennsylvania. You’ll get an honest evaluation and learn about your best options to deliver what customers demand.

Learn why Merlin Communications is the #1 phone system installation, maintenance, evaluation and repair for Lancaster County PA.