5 AVAYA Phone System Apps That Make a Difference

A discussion of new features available on business phone systems can make your head spin or put you to sleep or both. Rather that enumerate features, customers today want to hear how that feature plays out in the real business world.… Continue Reading

Move to New Technology at Your Own Speed

Since the emergence of Voice over IP, no term in telecommunication services has been more hyped – and more misunderstood. I regularly meet with customers who see VoIP as a silver bullet that will make all of their telecommunications dreams come true.… Continue Reading

4 Situations When A Hosted Telephone System Makes Sense

For those of you old enough to remember the old Centrex phones, the new telephone company-based phone service and equipment bundle  – often called “a hosted solution” will be easy to understand. As in the old days, you rely on the phone company to supply the features, voice mail and equipment to make your business phone system operate.… Continue Reading