About Us

Merlin Communications – Business Telephone Systems and Data Networking

Merlin Communications was formed as a result of a shift in direction of many manufacturers from direct marketing to a Business Partner channel market. Since then, we have introduced new technologies to our customers as the industry evolves. Our staff continues to gain field experience as well as ongoing professional training in order to stay current with the ever-changing telecommunications field. We are always moving forward with new products and applications that benefit our customers.

As we design a system specifically for your business, we not only consider your need for efficient business processes but the overall picture of your company – your data network, current infrastructure, phone bills and any future growth plans. This allows us to make a recommendation that has real impact- and a longer lifespan.

We provide:

  • The confidence in knowing you are working with an authorized service provider for Avaya and Panasonic products. We are in direct communication with the manufacturers and always have up-to-date information.
  • Highly skilled technicians and engineers with years of field experience and professional training.
  • A commitment to supplying only proven products and services in line with the industry’s best practices.
  • A Customer-for-Life perspective. We have a stake in your success!
  • On call friendly and efficient customer service staff.
  • We are constantly evaluating our processes and purchasing channels so that we can offer the best possible prices to your company for your initial system and for additions and upgrades.
  • A responsive, innovative sales team that considers the small customer to be just as valuable as the large customer.