Why the Shift to VoIP Isn’t Going to Rock the Boat

Businesses of all sizes are implementing VoIP in their organizations and many plan to make the switch in the near future. For many, however, the prospect of changing their telephone system can seem daunting, especially when transitioning from a traditional system they’ve used for years. The first question these organizations ask is whether or not the switch to VoIP worth it. In short, the answer is a resounding “yes.”

VoIP phone systems offer numerous advantages over traditional phone systems, including easy setup and installation, cost-effectiveness and a generally higher quality standard. Even so, your likely to have a few questions about the transition to VoIP.  We’ve provided answers to some of the most common questions below.

How Much Does VoIP Cost?

With little to no required equipment, few technical support costs, minimal setup and installation fees and no long-distance charges, a VoIP phone system installation is extremely cost-effective for businesses. Most companies see a reduction in their phone expenses almost immediately, with many saving over 30% in annual costs.

Are VoIP Systems Easy to Update or Scale?

Making changes to your VoIP system is easy. Since the system is supported through the internet, you can use applications to add features, users, phone lines and other items through a web browser instead of hiring a technician. Additionally, the cloud-based nature of VoIP makes it easy to expand your VoIP capabilities with a simple service upgrade!

How Difficult is it to Set Up a VoIP System?

VoIP is easy to set up and install at your location when you’re making the switch from an old telephone system. Almost all hardware is eliminated with the switch, meaning you don’t have to purchase and install new servers or computers. The biggest expense is the VoIP phone installation cost — you can either purchase new phones or get adapters for existing ones. Many companies work with softphones, enabling workers to take calls on their mobile devices.

Beyond setting up this aspect of the service, implementing VoIP requires less work than you’d think. Configuring phone numbers, managing features, adding users and getting support can all be done through a web browser.

How Do I Get Support for My VoIP System?

With VoIP, everything is handled through the cloud, which offers unique advantages. Your business can manage your phone system online with a customer interface quickly and easily, reducing maintenance costs by configuring the system yourself and accessing technical assistance only as needed. Also, you’ll never need to worry about system updates or maintenance problems. Your VoIP service provider will handle all of that for you so you’re constantly working with the most up-to-date version of your VoIP system.

Where Can I Get Product Support for VoIP in Pennsylvania?

On top of the general benefits of VoIP, there are companies available that can offer your business the resources you need to make the most of your VoIP and ease the transition out of your old telephone system. With a quality consultant, you can enjoy the benefits of VoIP while reducing the hassle of the switch. If you’re looking for this kind of support in south-central Pennsylvania, Merlin Communications has the best communications network consultants in the area.

Merlin Communications employs a team of experts in the communications technology field, each with an average 20 years of experience. With our knowledge and skills, we can help you identify your VoIP phone system requirements and give you the support you need to make the transition smoothly. With installation, configuration and training services, we provide everything your company needs to start using VoIP. Contact us today for more information!

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