See what our customers say!
Merlin Communications is very quick to respond to telephone system changes that we need completed, they are also very helpful in walking us through system to make changes. If the phone system goes down because of power outages they will stay on the phone and until we are up and running.
Brenda Flanders, Director of Operations
I would like to express my sincere gratitude to Merlin Communications both office and technical staff for the excellent job done for me in repairing my dental practice's telephone system.
As a sole practitioner, I depend upon the reliability of my telephone system for the day to day functioning of my practice. About six months ago, another company installed a new telephone system in my office. It never really functioned properly from the beginning and for the last three months the system had been experiencing shortages and shutdowns constantly. I lost almost all communications with my patients, laboratories and suppliers. I had to function with the use of my cell phone- a great inconvenience.
I contacted Merlin Communications after hearing about the company through a friend. In the past two weeks after great difficulties were overcome the staff and technician were able to completely restore my telephone system's functionality. I am extremely pleased with the work performed by the technician and was impressed by his professionalism and efficiency in completing the job. My office is now back to normal operations, as Merlin restored my office's telecommunications system.
Dr John D Rinehart DMD
Dr John D Rinehart DMD
The Reading Hospital and Medical Center has been using Merlin Communications since their inception for new installations and moves for both the main hospital and the satellites. Their technicians are very knowledgeable and always willing to help. If a problem arises you can give them a call. When they do not know the answer, they will use their contacts and get back to you within a very short time. Nothing is ever too much trouble. They always follow up with you to be sure everything is working to your satisfaction. The training they give after installation is exceptional. It is geared to our specific needs. Merlin Communications, you are the greatest.
Peg Epler, Director of Operations
Reading Hospital and Medical Center
Merlin Communications has exceeded our expectations! The range of services provided has allowed our organization to reduce cost and improve our bottom line. They reliably respond 24 hrs a day 7 days a week to our needs and pride themselves on their ability to complete their job around our schedule.
Mark Cairnie, Manager; Support Services
BrushWellman Engineered Materials
Penn State Schuylkill has been a customer of Merlin Communications since its creation. All jobs (no matter how large or how small) are completed in a timely fashion and the work is always neat and well organized. Frank Grill and his staff consistently provide friendly service and are extremely knowledgeable in the ever-changing field of telecommunications. Today Merlin Communications is our first choice for providing service to Penn State Schuylkill.
Cheryl Holland, Director of Business Services & Advisory Board Operations
Penn State Schuylkill Campus