Avaya One-X Mobile

One-X Mobile Preferred for IP Office

onexmobThe one-X ® Mobile Preferred for IP Office is a mobile application available for iOS and Android smartphones. The one-X ® Mobile Preferred for IP Office application provides rich unified communications capabilities for the mobile workforce and is designed to give mobile users quick access to various forms of communications and help users conduct normal business while on the move. The application relies on permanent data connection with the communications server and is designed to provide an “always-on” experience delivering asynchronous events of interest to the user as they arrive from the communications server.

onexmobspinThe application utilizes a rich user interface available on the mobile platform and makes use of advanced capabilities and hardware commonly available on mobile devices including streaming audio for visual voicemail, speech recognition to issue audible commands and geo-location presence using on-board GPS.

The application provides unified communications capabilities with the following features set:

  • Presence and Instant Messaging with server-side buddy lists and server-managed user groups and client side IM history
  • Visual voicemail with ability to play voicemail messages and ability to manage voicemail messages from the mobile application
  • Asynchronous voicemail deposit events with ability to listen and intercept voicemail deposit
  • Ability to issue commands to the communications server including call, conference, set location, and view missed calls, and listen/pickups
  • Enterprise dialing, which is an ability to intercept calls made via standard phone dialer and turn them into enterprise calls (third-party call control by the server)
  • Ability to define dial plan rules to select which calls to intercept and ability to post-process the dialed numbers to normalize them to the enterprise dialing plan to make the intercept seamless
  • Android home screen widget with summary of outstanding events asynchronously notifies mobile users about events of interest such as – outstanding IM messages, new deposited VM messages, conference participants entry/exits, VM deposits in progress
Mobile Device Supported OS Posted Application Name Download Site
iPhone iOS 5 one-x Mobile Preferred Apple App Store
Android Android OS 2.1 and above one-x Mobile Preferred Google Play Store