Merlin Communications – a Select Avaya Business Partner

Our partnership with Avaya allows us to offer the newest available products and services from an industry leader. From a multi-site IP voice network to a data center equipped with new Avaya switches, we offer the latest technology for your enterprise.

Have a small office where your communications system has to include workers who are in the office one day and on the road the next? Avaya can take your business to the next level with mobility apps and remote worker options – all part of one seamless system.

Avaya System Design Means Flexibility

Technology is only useful when it can reduce costs or increase revenue and efficiency. With support for digital, IP, SIP and analog phones, you can choose the endpoints that make the most business and financial sense. Want to upgrade to new features without having to run all new wiring? Digital phones may be the answer. For workers who are attached to their tablets or cell phones, we can make that their primary device by integration into the phone system.

We Can Install Your Avaya Phone System

Our phone system proposals include all hardware, software, installation, programming, implementation and on-site user training. Our experience in the industry means that we do not cut corners or overlook details. Product knowledge is just as important. We invest in ongoing training for our technicians and sales people. We regularly pull them out of the field and send them to Avaya training classes to maintain their certifications.

Complete Avaya Training and Support

Since the Avaya product line includes award-winning management software, our technicians will train select staff members to make additions and changes to the system – or even troubleshoot – saving time and money. But, if you need us, each system has built-in remote access so our technicians can often resolve issues or make changes right from their laptop, wherever they happen to be.

Think you might benefit from hearing more?

For a free evaluation of your existing system and to learn more about the benefits an Avaya phone system can provide for your company, contact Merlin Communications to schedule an on-site consultation today.